Frequently Asked Questions How many
walks will my dog receive per day?
We aim to
provide 4 walks for each dog per day. 2 shorter walks: before breakfast and
before dinner and 2 longer walks when we play and exercise dogs. During off
peak times we may provide extra walks or add extra time for exercise or play.
Are the
dogs mixed during walking times from other households?
No, we don’t
mix dogs from other households, as it allows us to give greater personal care
and playtime with your dog. This is our favourite time, so we like to enjoy it
as much as they do!!
Do you
board all breeds of dogs?
We board all kind of dogs except Dobermans.
Also, we cannot accept dogs who are aggressive to other dogs as well as humans.
If your dog
is temperamental or is likely to be nervous, then please mention this when
booking, as we will have to put your dog into kennel that will be more suitable
for its needs.
When Can
I drop off and pick up my dog/cat?
The drop -off/pick-up times are as follows: -
Mon-Sat between 9am-11.30am, 1.30pm-5pm
Please pre-arrange this with a
member of staff when booking or as close to your boarding date as possible.
AM I
allowed to bring my own dogs/cats bedding and toys?
Yes of course, we believe our kennels and cattery should be a
home from home for your pets, so anything to make your dog/cat feel more
comfortable is a great idea.
Please note we are not able to accept large bedding, as they
will not fit into domestic sized washing machine in case, they will get dirty.
We cannot
accept squeaky toys, as what can be fun for your dog, may irritate other dogs.
Do your
kennels have CCTV?
Yes, we have
CCTV system giving you piece of mind that your beloved dogs are safe and
secure.
Am I
allowed to view kennels/cattery prior booking?
Yes, we
encourage all new customers to come and visit the kennels/cattery prior to
booking. This allows to come and look at our great facilities and is a good
opportunity for you to meet our helpful staff and ask any further questions you
may have.
Please pre-arrange viewings with a member of staff, the viewing times are as follows:
Mon-Sat between
10-11.30am, 1.30pm-3.30pm,
Sunday between 10-11.30am
